So it's Saturday and I was on the phone with 5 people from AT&T this morning, over the course of 1 hour and 14 minutes. The last asshole I talked to told me that nothing could be done until Monday. I said I would pack up his 2wire router and ship it back to him on Monday and he said "Ok. Do that. Have a nice day" and hung up!!!!
What I got out of the entire conversation is that AT&T messed up our order somehow yesterday while the technician was trying to turn on our service and that AT&T does not work on the weekends, so we can wait until Monday to see what the hell is going on.
WHAT HAPPENED TO CUSTOMER SERVICE???
Hubs is almost ready to call the other St. Louis assholes- Charter.